Waypoint Licensing Server Upgrade
Hexagon | NovAtel Service Bulletin23 September 2020
Waypoint licensing server outage will happen on Friday September 25, 2020 from 5:00 p.m. to 9:30 p.m. MDT.
Inertial Explorer, Inertial Explorer Xpress, GrafNav / GrafNet, GrafNav Static, SDK versions 8.50, 8.60, 8.70, 8.80 and 8.90. This upgrade does not affect versions 8.50 and 8.60 if using a hardlock key.
On Friday September 25, 2020 the Waypoint licensing server will undergo an upgrade from 5:00 p.m. to 9:30 p.m. MDT.
During this time, users will be unable to activate or return any software licenses. Users also will not be able to access the customer portal during the outage.
Customers that are not activating or returning licenses during this time will not experience any impact to regular software usage. Users may continue to work in the software as usual, as long as their license remains activated and valid.
To check license information, go to Help -> About Inertial Explorer -> License Information -> Local Licenses.
Customers looking to return or activate their license should do so before 5:00 p.m. or after 9:30 p.m. MDT on September 25, 2020.
Please contact firstname.lastname@example.org with any questions.