Welcome to NovAtel Support

NovAtel customers can obtain fast, friendly support by logging in to our Online Services or by contacting our Customer Service Representatives directly by email or telephone.

Online Services
By logging on to Online Services (formerly Registered Services) customers can quickly and efficiently:
Register for and Access E-Service (see below) Request Product Guides Request Firmware or Software License Updates (Auth Codes) Request Factory Repair Request GNSS Poster (preview) Sign up for NovAtel News Compete Customer Satisfaction Survey

NovAtel Customer Service
NovAtel Customer Support provides quick access to Application Engineers qualified to deal with issues related to your NovAtel products.
	Waypoint case logging
	E-Service provides secure online case logging and management. Use E-Service to Log, Track and Update support cases
	E-mail:
	Telephone: 1-800-NovAtel Available 8:00 AM to 5:00 PM MST

Hours of Operation:
Phone & Email: Monday to Friday – 8:00 AM to 5:00 PM (MST) Available 8:00 AM to 5:00 PM MST

Dual Frequency GPS • Single Frequency GPS • GPS Accuracy